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Ozlem Akcay Kasapoglu


Ozlem Akcay Kasapoglu

Istanbul University, Turkey

Biography

Ozlem Akcay Kasapoglu has been graduated from Yıldız Technique University, Chemistry Department and she holds a PhD in Operations Management from Faculty of Management, Istanbul University, with the specialties including Total Quality Management in Health Care. Presently she has been working at the at the Istanbul University Faculty of Business as an associate professor.

Abstract

Abstract : The role of development culture in total quality management in public vs. Private hospitals: the mediating effect of employee empowerment type